SQRL Exchange & Payment Policy
At SQRL, we offer exchange only.
We do not provide returns or refunds.
Payment on Delivery
- For cash-on-delivery orders, the courier will collect the full order amount before
- handing over the package. By placing an order, you agree to this payment process.
Shipping
Delivery for all orders is free.
- If you request an exchange, the courier fees for pickup and reshipping will be paid by the customer.
Exchange Policy
Exchanges are accepted if the item is:
- unworn, unwashed, and undamaged.
- in original packaging with all tags.
- reported within 7 days.
- Exchanges apply for size issues, wrong items, or manufacturing defects.
How Exchanges Work
- Contact us on info@sqrl-eg.com with your order number and details. Once approved, the courier will collect the item and deliver the replacement. Delivery fees for exchanges apply.
Non-Eligible Items
- Items that are used, washed, damaged, or missing packaging/tags cannot be exchanged.
Customer Agreement
- Placing an order with SQRL means you accept our exchange-only, payment-before-delivery, and exchange shipping fee policy.